Player Wellbeing
21+ Only — Strictly Enforced

Ninogame Responsible Gaming

Gaming should be fun, not stressful. At Ninogame, we give every Philippine player the tools to stay in control of how they play — from deposit limits to full self-exclusion. Your wellbeing always comes first.

Deposit Limits Session Reminders Self-Exclusion Player Protection

Our Tools

Built-In Controls for Every Player

These features are available to all registered Ninogame players — no special request needed. Set them up any time through your account.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PHP you can deposit. Once set, limits take effect immediately. Increasing a limit requires a cooling-off period.

Session Time Reminders

Choose how long you want to play before receiving a reminder. Alerts help you track your time naturally without interrupting the game itself.

Cooling-Off Period

Take a short break from the platform — anywhere from a day to a few weeks — without permanently closing your account. Access resumes automatically when the period ends.

Self-Exclusion

Request a temporary or permanent exclusion from Ninogame. During exclusion, you cannot log in, deposit, or place bets. This is a firm commitment, not a soft pause.

Loss Limits

Set a ceiling on how much you are willing to lose within a set period. When you hit that limit, further betting is paused until the period resets.

Reality Check Alerts

At intervals you choose, Ninogame will show you a summary of how long you have been playing and your net result so far — helping you make informed decisions in real time.


1. What Is Responsible Gaming?

Responsible gaming means playing with intention and staying aware of your habits. It is not about playing less — it is about playing in a way that stays enjoyable and does not spill over into other parts of your life. Whether you enjoy slots after work, bet on PBA games on the weekend, or join a live casino table on Friday nights, the principle is the same: keep it in check.

At Ninogame, we believe that online gaming in the Philippines can be a genuinely good time — as long as it remains a form of entertainment and not a financial strategy. No game result is guaranteed. No bet is ever a sure win. That is the baseline.

Online gaming is entertainment. Treat your gaming budget the same way you treat a budget for a night out — spend what you can afford to enjoy, and stop when it is gone.

2. Know Your Limits Before You Play

Setting a budget before you open a game is one of the most practical habits a player can develop. Decide how much PHP you are comfortable spending in a session — not what you hope to win, but what you can genuinely afford to lose. Then stick to it.

Time is just as important as money. It is easy to lose track of how long you have been playing, especially during an engaging slot session or a live dealer game. Setting a session timer through your Ninogame account settings gives you an honest check-in without having to watch the clock yourself.

  • Decide your budget before you start — not during the session
  • Use deposit and loss limits to enforce your budget automatically
  • Set a session time reminder so you know when to step away
  • Never bet money that is earmarked for rent, bills, or daily needs
  • Avoid chasing losses — a losing streak does not mean a win is due
  • Take regular breaks, even when you are on a winning run

3. Warning Signs to Watch Out For

Most players never experience serious problems, but it is worth knowing what early warning signs look like. The earlier you recognise a pattern, the easier it is to address.

If several of the situations below feel familiar, it may be time to take a step back and use one of the player tools available on your Ninogame account.

You spend more than you planned, and it happens regularly — not just once in a while
You chase losses, continuing to play to try to recover money you have already lost
Gaming starts to feel like an obligation rather than something you look forward to
You hide your gaming habits from family members or feel guilty after playing
You borrow money or use funds meant for essential expenses to fund gaming
You feel restless or irritable when you are not able to play
You have tried to cut down on gaming before but found it difficult to do so

4. How to Use Our Responsible Gaming Tools

All responsible gaming tools on Ninogame are accessible directly from your account settings. You do not need to contact support to activate most of them. Here is how each one works in practice.

1

Set a Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly. The limit applies immediately and cannot be raised for a set cooling-off period.

2

Set a Loss Limit

Under the same Responsible Gaming menu, set the maximum PHP amount you are willing to lose within a given period. Play stops automatically when you reach it.

3

Enable Session Reminders

Choose how often you want to be reminded — every 30, 60, or 90 minutes. A pop-up will appear during your session showing your elapsed time and net result.

4

Request a Cooling-Off Period

Take a short break of 1 to 30 days. Your account is suspended during this time. It reactivates automatically when the period ends, with no action needed from you.

5

Self-Exclude Your Account

For a firmer break, request self-exclusion for 6 months, 1 year, or permanently. During exclusion, you cannot access your account or place any bets on Ninogame.

6

Contact Our Support Team

If you prefer to speak to someone directly, our support team can assist you in setting any of these tools or processing a self-exclusion request on your behalf.

5. Protecting Young People

Ninogame is strictly for players aged 21 and above. We enforce this through identity verification during the account registration process. Players are required to complete KYC before withdrawals are processed, and any account found to belong to an underage individual will be closed immediately.

If you share a device with younger family members at home — whether in Manila, Cebu, Davao, or anywhere else in the Philippines — we strongly recommend keeping your Ninogame account secured with a strong password and not leaving your session open when others are nearby. Always log out when you are done.

  • Never share your login credentials with anyone
  • Enable OTP verification for an extra layer of account security
  • Log out after every session on shared devices
  • Report any suspected underage account to [email protected]

6. Frequently Asked Questions

No. Once a self-exclusion is in place, it cannot be reversed before the exclusion period ends. This is intentional — self-exclusion is a commitment tool, not a temporary pause. If you requested a permanent exclusion, the account will remain closed indefinitely.

Deposit limits take effect immediately when you set or reduce them. If you want to increase a limit, a cooling-off period applies before the higher limit becomes active. This prevents impulsive decisions from overriding a limit you set when you were thinking clearly.

Any withdrawable balance remaining in your account at the time of self-exclusion can be requested for withdrawal. Contact our support team at [email protected] to process this. We will not hold funds that are rightfully yours.

Limits can only be set by the account holder. However, if you are concerned about a family member's gaming behaviour, you can contact our support team for guidance. We take welfare concerns seriously and will handle them with care and confidentiality.

Yes, without exception. All accounts go through identity verification, and withdrawals require KYC documents. Any account discovered to belong to a person under 21 will be suspended immediately and any funds returned in line with our policy.

Enjoy Ninogame — On Your Own Terms

Join thousands of players across the Philippines who play slots, live casino, and sports betting on Ninogame — with built-in tools that keep the experience in balance. 21+ only. Play smart.